FIT’s flexible workflow engine
FIT’s flexible workflow engine is game-changing, delivering critical efficiencies beyond the industry’s legacy off-the-shelf 9-1-1 dispatch systems.
An effective emergency triage system depends upon being able to capture caller information quickly and methodically, so that the most appropriate resource can be dispatched with absolute accuracy in the shortest possible time. The FIT Platform – proven in demanding and complex environments – dramatically enhances this ability.
The FIT Platform workflow engine captures the detail of every call, so that managers and specialists within emergency triage environments can analyze performance and adjust workflows over time to achieve continuous improvement — delivering ongoing and measurable gains in dispatch times, resource accuracy, caller experience and operational efficiency.